Vancouver, BC

+1(604)428-3420

Our local Delivery Service is available Monday – Sunday, 10 a.m. – 6:00 p.m. PST

For customers outside Vancouver, You can submit your orders 24/7 and will be shipped out via CanadaPost

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery charges within the City of Vancouver is $10. Burnaby $15, North Vancouver $15. All other areas will be shipped via Canada Post and the cost will be calculated upon checkout. 

Which payment methods are accepted in the Online Shop?

We accept e-mail money transfer. And Cash on Delivery for Vancouver City Only.

How long will delivery take?

If you live within Vancouver, North Vancouver, Burnaby we will deliver your order within an hour average.

If you live outside those areas, you will have the choice between :

1 Regular Shipping: 4-5 Business Days

2- Expedited Shipping: 2-3 Business Days

3- Xpress Shipping: 1-2 Business Days

How secure is shopping in the Online Shop? Is my data protected?

Your data is processed through an SSL secure connection, however, we advise you to always be cautious when you exchange your information online.

  • Make sure the url in the address bar looks exactly like this “https://medicinalexpress.ca
  • We do not store credit card numbers or other vital personal information. And we take extreme measures to protect your privacy.
What exactly happens after ordering?

1- We will confirm your payment is received

2- An agent will start processing the order within 10 minutes.

3- The agent will assign your order to a driver if local, or ship the order via Canada post, with a Maximum insurance value of the order amount

4- Enjoy your Cannabis products

Do I receive an invoice for my order?

You will receive an email invoice, You will also receive an email notification for each stage the order may take until it is delivered to you 

Send us an email